Location: Kralupy, Czech Republic
In collaboration with other employees of the Customer Service Team (CST), realize the correct processing of all incoming orders and all associated activities like information and complaints, aiming at the highest possible level of customer satisfaction.
1. Delivery and collection of orders
Provide the whole processing of the orders in order to satisfy the customer informing all parts involved in the delivery chain.
2. Commercial support
Execute administrative tasks. To be the commercial back office of the sales department to support it in reaching the commercial goals.
3. Complaint Process
Execute the whole processing of the complaints and informing all involved parties in such a way that preventive and corrective measurements can be taken in time.
For further information about this vacancy please contact the Human Resources Department;
Marie Vesela via email email@example.com.
All applications will be dealt with in the strictest confidence