Customer Service Assistant Hungary

The packaging standard in the fresh supply chain Euro Pool System is the market leader in returnable packaging for the fresh supply chain in Europe. Our reusable trays and foldable crates have become the standard in the chain for fresh and packaged food. Each and every day producers, transporters, processing companies and retailers benefit from the advantages of our products. Moreover, we work continuously on the further standardisation and integration of our solutions within our clients’ logistics processes. With a network of approximately 50 service centres in twelve countries we provide optimal reliability, flexibility, sustainability and efficiency throughout the whole chain.

Euro Pool System offers a dynamic working environment for more than 500 employees. We cherish our corporate values, by which we encourage team spirit, personal growth, respect, entrepreneurship and innovation. Euro Pool is a division of the Euro Pool Group, the largest logistics service provider of reusable standard packaging in Europe.

We are looking for a fulltime:

Customer Service Assistant

Location: Gyál, Hungary

Euro Pool System, the dynamic and growing international company, the leader in providing sustainable material handling and packaging solutions and value-added reverse logistics services to the European retail market is currently looking for:


Are looking for interesting customer service oriented job in friendly working environment? Do you speak well English and pivot tables in Excel are not problem to you? We are currently looking for new great colleague to be part of professional customer service department in successful and growing international company!

Main duties of our new colleague:

  • Register all orders and corrections in the merchandise management system
  • Communication via email and phone with our customers
  • Close cooperation with our regional Asset Managers and other departments
  • Execute all administrative and supporting tasks e.g. commercial contracts, invoices
  • Handle complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
  • Reporting

What do we offer?

  • Motivating salary
  • Interesting job in professional international team with great team spirit
  • Trainings
  • Home office days
  • Team building activities and other company parties
  • Bonus for recommending of new colleague
  • Christmas gifts

What are the requirements?

  • Great communication skills
  • Fluent English and Hungarian language
  • 1y+ experience in administration
  • High school degree
  • MS Excel – knowledge of pivot table is MUST
  • Ability to multi-task, prioritise, and manage time effectively
  • Awareness of deadlines and ability to work independently
  • Driving license category B

Place of work
: 2360 Gyál, Bem József u. 28. (30 minutes from downtown Budapest by car)
Start date: asap

Are you interested in this job offer? Do not hesitate to contact us!

Marie Veselá, HR Coordinator;; +420730803352