CUSTOMER SERVICE ASSISTANT

Are looking for interesting customer service oriented job in friendly working environment? Do you speak well English and pivot tables in Excel are not problem to you? We are currently looking for new great colleague to be part of professional customer service department in successful and growing international company!

Main duties of our new colleague?

• Register all orders and corrections in the merchandise management system
• Communication via email and phone with our customers
• Close cooperation with our regional Asset Managers and other departments
• Execute all administrative and supporting tasks e.g. commercial contracts, invoices
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Reporting

What do we offer?

• Motivating salary
• Interesting job in professional international team with great team spirit
• Trainings
• Home office days
• Team building activities and other company parties
• Bonus for recommending of new colleague
• Christmas gifts

What are the requirements?

• Great communication skills
• Fluent English
• 1y+ experience in administration
• High school degree
• MS Excel – knowledge of pivot table is MUST
• Ability to multi-task, prioritise, and manage time effectively
• Awareness of deadlines and ability to work independently
• Driving license category B

Place of work: 2360 Gyál, Bem József u. 28. (30 minutes from downtown Budapest by car)
Start date: asap

Are you interested in this job offer? Do not hesitate to contact us! Marie Veselá, HR Coordinator; Marie.vesela@europoolsystem.com; +420730803352