Stakeholders collaboration

Partners and stakeholders

We are pro-actively collaborating with our partners and stakeholders to create shared value and to work towards a positive impact throughout the supply chain. Together we can increase our impact towards a circular economy. We build our partnerships and collaborations on a basis of trust, expertise and credibility.

Illustratie Supplier of trays and pallets

Suppliers of trays and pallets

EPS continued to work on product innovations with tray suppliers, producing green foldable trays as part of Project Cyan and exploring new categories beyond fresh fruit and vegetables.

LPR collaborated with suppliers that guarantee responsible sourcing of wood in compliance with LPR’s PEFC Chain of Custody certification.

Illustratie Customer


Our business model is circular in nature, and it is based on sharing and re-using logistics carriers. To increase the sustainability of our operations, we further optimised the efficiency of transport and equipment, reduced waste and used green energy – following the needs of our clients.

Across Euro Pool Group we maintained high standards and complied with the highest quality, hygiene, and safety standards in every step of the supply chain.

LPR continued its collaboration with customers on multimodal transport such as rail and alternative fuel such as biogas for trucks.

Illustratie Transport companies

Transport companies

Together with transport companies, we worked towards further optimisation of the delivery and return of empty trays and pallets. Sharing information remains key to further optimisation across the supply chain.
Transfesa Logistics continued to operate EPS CoolRail. The frequency of CoolRail increased and the network was expanded with new destinations. This allowed EPS to provide a flexible and high-quality service.

LPR is also working with Transfesa to use rail transportation for the international flows of pallets. 

LPR continued to work together with transport partners to optimise transport flows and reduce emissions, in initiatives such as Lean&Green and FRET21. Key themes were the reduction of travel distances, improving the loading degree of trucks, and the transition towards greener carriers and multimodal transport. In France, LPR explored the use of riverboats on the river Seine.

LPR used tooling to further optimise its transport flows, and connections were also made with new transport partners that offer multimodal and/or more sustainable transport.

Illustratie Retailers


Retailers throughout Europe use our reusable trays and pallets. Our circular packaging solutions and efficient logistics significantly reduced CO2 emissions. We support the retailers in achieving sustainability targets.

Sharing information is key to optimising our logistics service throughout the supply chain, and this resulted in increased efficiency and cost savings for retail partners.

We developed innovations and new solutions with existing partners. Our EPS returns handled by our on-site return centres, for example at Eroski, REMA1000 and Delhaize, further drove efficiency in the value chain. In addition, digitalisation and smart trays contributed to full traceability in the value chain.

At LPR we also worked in close collaboration with retailers to operate the sorting of pallets directly on their premises, and this significantly reduced transport distances.

Illustratie External service providers

External service providers

All service centres complied with the health, safety and environmental requirements defined in our code of conduct. Together we have been working towards new solutions and innovations to further improve our service.

Our network of depots and service centres is the cornerstone of our circular model. Here, we collected empty trays and pallets, and prepared them to be re-used.

At LPR we strengthened collaborations with service providers and moved geographically closer to clients to improve the quality of our service and reduce transport distances.

In response to Brexit, LPR opened five new service centres and relocated three service centres to larger and more modern locations, to support the flow of pallets and to manage the need of large quantities of ISPM15-treated pallets for import and export between the UK and the EU.



Illustratie Knowledge partners-1

Knowledge partners

EPS worked together with various knowledge partners on different pilots and projects about digitalisation, IoT and the innovative hyperloop programme. 

EPS continued to be a member of the Fruittech Campus, in which several partners joined forces to make fruit cultivation in the Netherlands more attractive and to improve innovation and collaboration in the fresh supply chain.

In collaboration with Leiden University, EPS investigated different options to treat wastewater.

Read more of the sustainability report

Read more on the sustainability report and its most important pillars: People, Planet, Partners.

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Our people are the key assets of our business. We are committed to providing training and development opportunities to strengthen our teams in all regions. We take measures across the organisation to contribute to the health and safety of our employees.

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We set the ambition to reduce the carbon footprint for each rotation of our trays and pallets by 20% by 2025, in comparison to the baseline in 2017. To achieve this goal, we are committed to strategic projects that focus on optimising logistics, green energy and our reusable carriers.

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Innovation and partnering with customers are key to driving circularity in the supply chain further. Together with our partners, we are constantly working on innovations and deploying new tools and technologies such as the Internet-of-Things (IoT) and other traceability tools.

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